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Terms & Conditions

1. Definitions

Business day: A day (other than a Saturday, Sunday or public holiday) when banks are open for business.

Conditions: The terms and conditions set out in this document.

Customer: The person or firm who purchases the goods from the supplier.

Force Majeure Event: Has the meaning given in clause 13.

Goods: The goods (or any part of them) set out in the order.

Order: The customers order for the goods, as set out in the customers purchase order form, or the customers written acceptance of the supplier’s quotation.

Specification: Any specification for the goods that is agreed in writing by the customer and the supplier.

Supplier/Seller: Craig and parsons limited (Company Registered Number 400905)


2. Basis Of Contract

(2.1)      These conditions shall apply to all contracts entered into by CRAIG & PARSONS LIMITED (“The Seller”) for the sale of goods and shall extend to any goods supplied in substitution for or in addition to the contract goods.

(2.2)      The Contract consists of the buyer’s order and the seller’s acknowledgement including these conditions but excluding the provisions of the order which conflict with or are in addition to the acknowledgement of the conditions. No terms, conditions or reservations stipulated by the buyer (Even if the same shall have been signed by the seller) or any purported variation or delegation from or addition to these conditions or any course of dealing shall be binding on the seller or affect the application of these conditions except so far as the same are expressly agreed in writing by the director of the seller.

(2.3)      No customer or agent of the seller has power to vary these conditions orally.


3. Cancellation

(3.1)      No contract may be cancelled without the consent of the seller. If any contract is with the consent of the seller cancelled the buyer shall indemnify the seller for all costs consequential losses claimed by the buyer to have arisen out of such cancellation.


4. Artworks and Proofs

(4.1)      In all artworks matters it is the responsibility of the customer to ensure the artwork is in the correct format. Unless specified separately in writing. Craig & Parsons LTD will simply create a print ready file and re-proof the artwork back to you in order to ensure the proof is as expected. It is the responsibility of the customer to ensure that all colours, spellings, fonts etc. are correct at the proof stage.

(4.2)      Once a proof has been approved there can be no recourse for any error’s or omissions against third party claims and costs associated with the use such artwork.


5. Payment Terms

(5.1)      All payments are due within 30 days of invoice, unless we have agreed special payment terms in writing. Goods may be invoiced immediately on delivery. Should a customer wish to cancel an order prior to going to print then charges may be applied if seller has acquired tooling, plates and/or material. Once the order has gone to print then there can be no cancellation or refund.

(5.2)      Should the seller have reasonable grounds for doubting the buyer’s ability or willingness to pay on due dates it shall be at liberty to cancel the contract or to postpone the delivery until payment has been received.

(5.3)      All goods remain the property of Craig & Parsons LTD until payment is received in full. Interest may be charged on late payments in accordance with the late payment of commercial debts (Interest) act 1998.


6. Overdue Accounts

(6.1)      We reserve the right to charge you for interest and any further debt and/or fees incurred by Craig & Parsons LTD due to any legal or collection charges, where it is necessary to obtain payment from you of an overdue account through a third party or court proceedings.


7. Delivery

(7.1)      We will use our best endeavour to dispatch all orders within the turnaround time specified. However, these timings should be treated as estimates and not a guarantee of supply. As the purchaser you must accept the actual delivery date and we shall not be liable for any losses, costs, damages or expenses suffered by you the purchaser or any other party as a result of any delay in delivery. Especially in cases where carriers are involved. Neither will any such failure to meet a delivery date constitute a breach of contract on our part.

(7.2)      In the absence of an agreed delivery location, the customer shall collect the goods from Craig and Parsons. The customer will be contacted once a job is ready to collect unless a specific date/time is already agreed between both parties.

(7.3)      Craig & Parsons LTD shall ensure that each delivery of the goods is accompanied by a delivery note which shows the date of the order, all relevant customer and supplier reference numbers, the type and quantity of the goods. Unless customer supplies their own paperwork.

(7.4)      Special deliveries via alternative carriers and or Saturday deliveries can normally be arranged but will            usually be subject to an additional charge.

(7.5)      Accepting Delivery by Carrier – Please ensure before signing for your order that you check them for any damages. Should you sign for the goods as undamaged then realise they have been damaged in transit you will have waived your rights to claim for replacement being made available.

Where breakage or shortage has been sustained the delivery note must be endorsed to this affect and the customer must in addition notify the carrier and the sellers office team within 48 hours. All damaged goods must be kept for inspection by the seller of carrier until otherwise advised by the seller.

In the event of goods ordered not being received within 7 days of the invoice date the seller must be notified in writing immediately.

(7.6)      If short delivery does take place the buyer decides not to reject the goods but to accept the goods delivered as part performance of the contract.

(7.7)      No claims can otherwise be entertained and the sellers’ liability for non-delivery, short delivery or damage in transit in any event and not withstanding the foregoing be limited to the terms governing the liability of the carrier.


8. Customs Duties & Local Taxes

(8.1)      At your request we can dispatch your order outside the UK using a third-party courier service. The delivery charge quoted does not include any local taxes and duty that may become charged at point of entry prior to release of goods. It is the responsibility of the customer to pay these local charges as they become due.


9. Variations

(9.1)      Minor colour variation may occur beyond our control and as such will have no liability for, between different print processes and different face materials.

(9.2)      The colours viewed on your computer screen are only an indication of the final print result. If you have not signed off on a colour proof or supplied a copy for us to match the colours, then the print job will run to standard ink weights/colours, and we will accept NO liability for any colour discrepancies.

(9.3)      Re-Print orders may show a slight difference from the first or previous print, as colour variations are not avoidable. Should you require an exact match to a previous order then we would require an original hard copy of the previous order to match against.


10. Liability

(10.1)    Any descriptions or details of goods given by the seller are meant only as a general indication of the nature of the goods and the seller shall not be liable for nor shall the buyer be entitled to any remedy on the grounds of discrepancies between the same and the goods supplied.

(10.2)    It is the buyer’s responsibility to satisfy itself that the goods supplied are suitable for its requirements and the seller does not profess to have any skill of judgment in relation to the needs of the buyer.

(10.3)    All goods supplied by the seller to the buyer will be supplied on the basis that they are not required for special purpose different from the usual purpose for which such goods are supplied and the buyer shall be deemed to have full knowledge of the nature and properties of the goods supplied.

(10.4)    Any goods supplied by the Seller which the Buyer shall prove to the Seller’s satisfaction to have been defective through faulty materials, design or workmanship will at the Buyer’s option be repaired, replaced or the value refunded in each case provided that the defects appear under proper use in an appropriate environment within 6 calendar months of delivery and the Seller is notified in writing of such defects within 14 days after such appearance and provided that the goods alleged to be defective or samples thereof, as and if requested by the Seller are returned to the Seller in the manner and within the time specified in Seller’s said request. The cost of such carriage of the returned parts in accordance with Seller’s request to be borne by Seller where the goods are proved to be defective and all other cases by Buyer


11. Goods

(11.1)    The goods are described in the specification.

(11.2)    Craig & Parsons LTD reserves the right to amend the specification of the goods if required by any applicable statutory of regulatory requirements.


12. Notices

Any notice or other communication required or permitted here under shall be given in writing to the other party at the address stated or at such other address as shall be given by either party to the other in writing. Such a notice shall be deemed to have been given or made when delivered personally or placed properly addressed, post registered and pre-paid in the mail of the U.K. or communicated by email during the working hours of the other party.

(12.1) Unless otherwise agreed in writing the contract shall in all respects be constructed as an English contract and conformity with English law.

(12.2) The courts of England shall have exclusive jurisdiction

(12.3) All orders are accepted subject to trade references being satisfactory.


13. Force Majeure

(13.1)    Whereas we endeavour to dispatch orders with our estimated turnaround times, there are certain situations which are beyond our control which we are unable to accept any liability, these include power failures, industrial action, natural disasters, war & civil disruptions.


14. Website

(14.1 )  By using this site, you agree to be legally bound by the following terms and conditions of use, which shall take immediate effect as of your first visit to this site.

(14.2)  The material contained on this website is subject to copyright of Craig and Parsons Ltd. and/or third parties. This material includes, but is not limited to, the design, layout, look, appearance and graphics. The information on our site is for your personal, non-commercial use only. You may not copy, adapt, create derivative work or otherwise from this website, for any other purposes, without Craig and Parsons Ltd. prior written consent.

(14.3)  We have made every possible effort to ensure all the information in our website is accurate. However, no liability will be accepted for any damage, direct or consequential, or any loss arising from the use of this information or in connection with it. Any reliance you place on such information is therefore strictly at your own risk.

(14.4)  From time to time this website may also include links to other websites. These links are provided for your convenience and do not signify that we endorse their website(s). We have no responsibility for the content of the linked website(s).

(14.5)  You may not create a link to this website from another website or document without Craig and Parsons Ltd. prior written consent.

(14.6)  We may change these terms at any time by posting the changes online so please review this page regularly to ensure you are aware of any changes. If you continue to use this site after changes are posted, you are agreeing to be legally bound by the updated/amended terms.

These terms shall be governed in all respects by English Law.

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